Dr Steve Lockey
Postdoctoral Research Fellow
School of Business
+61 7 344 31206
Researcher biography
Steve joined UQ Business School in in August 2019. He previously held a Lectureship at Northumbria University (UK) and a Research Associate position at Durham University Business School (UK), in which he investigated topics such as wellbeing in policing, and how leadership, feeling trusted, organisational policies, and processes influence service delivery and attitudes in police officers and staff.
Steve received his PhD in Management Studies from Durham University in June 2017. His thesis quantitively examined the role of emotions in the violation and repair of trust between organisations and customers, focusing particularly on the Volkswagen ‘Dieselgate’ scandal. Steve was jointly awarded the ‘Outstanding Thesis Award’ by Durham University Business School for this work. He is published in Business Ethics Quarterly and the International Journal of Police Science and Management.
| Featured projects | Duration |
|---|---|
| Achieving trustworthy AI in the public sector: A maturity index | |
| Trust in Artificial Intelligence: A global study |
Publications
Book Chapters
Lockey, Steve and Gillespie, Nicole (2024). Understanding trust in artificial intelligence: a research agenda. A research agenda for trust: interdisciplinary perspectives. (pp. 11-24) edited by Roger C. Mayer and Barbara M. Mayer. Cheltenham, Glos, United Kingdom: Edward Elgar Publishing. doi: 10.4337/9781802200942.00009
Gillespie, Nicole, Lockey, Steve, Hornsey, Matthew and Okimoto, Tyler (2021). Trust repair: a multilevel framework. Understanding trust in organizations: a multilevel perspective. (pp. 143-176) New York, NY., United States of America: Taylor and Francis. doi: 10.4324/9780429449185
Journal Articles
Bingley, William J., Haslam, S. Alexander, Steffens, Niklas K., Gillespie, Nicole, Worthy, Peter, Curtis, Caitlin, Lockey, Steven, Bialkowski, Alina, Ko, Ryan K.L. and Wiles, Janet (2023). Enlarging the model of the human at the heart of human-centered AI: a social self-determination model of AI system impact. New Ideas in Psychology, 70 101025, 1-12. doi: 10.1016/j.newideapsych.2023.101025
Bingley, William J., Curtis, Caitlin, Lockey, Steven, Bialkowski, Alina, Gillespie, Nicole, Haslam, S. Alexander, Ko, Ryan K.L., Steffens, Niklas, Wiles, Janet and Worthy, Peter (2023). Where is the human in human-centered AI? Insights from developer priorities and user experiences. Computers in Human Behavior, 141 107617, 1-8. doi: 10.1016/j.chb.2022.107617
Chapman, Cassandra M., Hornsey, Matthew J., Gillespie, Nicole and Lockey, Steve (2022). Nonprofit scandals: A systematic review and conceptual framework. Nonprofit and Voluntary Sector Quarterly, 52 (1_suppl), 089976402211295-312S. doi: 10.1177/08997640221129541
Meirun, Tang, Lockey, Steven, Blenkinsopp, John, Yueyong, He and Ling, Ling (2022). The Impact of COVID-19 pandemic on corporate social responsibility and job embeddedness in China. Frontiers in Psychology, 13 848902, 1-12. doi: 10.3389/fpsyg.2022.848902
Curtis, Caitlin, Gillespie, Nicole and Lockey, Steven (2022). AI-deploying organizations are key to addressing ‘perfect storm’ of AI risks. AI and Ethics, 3 (1), 1-9. doi: 10.1007/s43681-022-00163-7
Chapman, Cassandra M., Hornsey, Matthew J., Mangan, Heidi, Gillespie, Nicole, La Macchia, Stephen and Lockey, Steven (2021). Comparing the effectiveness of post-scandal apologies from nonprofit and commercial organizations: an extension of the moral disillusionment model. Nonprofit and Voluntary Sector Quarterly, 51 (6), 089976402110626-1280. doi: 10.1177/08997640211062666
Lockey, Steven, Graham, Les, Zheng, Yuyan, Hesketh, Ian, Plater, Marisa and Gracey, Sara (2021). The impact of workplace stressors on exhaustion and work engagement in policing. The Police Journal: Theory, Practice and Principles, 95 (1), 1-17. doi: 10.1177/0032258x211016532
Lockey, Steven, Edwards, Martin R., Hornsey, Matthew J., Gillespie, Nicole, Akhlaghpour, Saeed and Colville, Shannon (2021). Profiling Adopters (and Non-adopters) of a Contact Tracing Mobile Application: Insights from Australia. International Journal of Medical Informatics, 149 104414, 1-7. doi: 10.1016/j.ijmedinf.2021.104414
Lockey, Steven, Graham, Les, Redman, Tom, Zheng, Yuyan, Routledge, Gillian and Purves, Laura (2019). The impact of a local community engagement intervention on residents’ fear of crime and perceptions of the police. International Journal of Police Science and Management, 21 (3), 168-180. doi: 10.1177/1461355719856039
Lockey, Steven (2016). Handbook of advances in trust research. Personnel Review, 45 (2), 448-450. doi: 10.1108/pr-08-2015-0214
Gillespie, Nicole, Dietz, Graham and Lockey, Steve (2014). Organizational reintegration and trust repair after an integrity violation: a case study. Business Ethics Quarterly, 24 (3), 371-410. doi: 10.5840/beq2014437
Conference Papers
Pool, Javad, Smith, Natalie, Dodds, Hunter, Lockey, Steven, Curtis, Caitlin, Rinta-Kahila, Tapani and Gillespie, Nicole (2023). An AI-enabled community safety service: stakeholder benefits and vulnerabilities. Australasian Conference on Information Systems (ACIS), Wellington, New Zealand, 5 - 8 December 2023. Atlanta, GA, United States: Association for Information Systems.
Mayer, Roger C., Jang, Dongil, Shah, Pri Pradhan, Jones, Stephen L., Siderits, Ian, Flynn, Patrick, Mulvey, Paul W, Lockey, Steve, Gillespie, Nicole, Pool, Javad, Curtis, Caitlin, Edwards, Martin, Belkin, Liuba, Tuskey, Sarah, Becker, William J., Korsgaard, M. Audrey, Strizver, Sam, Ployhart, Robert E and Williams, Michele (2023). From the complex present to the risk-laden future of trust: over the mountain and into the frying pan. 83rd Annual Meeting of the Academy of Management, Boston, MA United States, 4-8 August 2023. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/amproc.2023.18559symposium
Lockey, Steve, Gillespie, Nicole, Curtis, Caitlin, Bingley, William, Worthy, Peter, Haslam, Alexander, Steffens, Niklas, Bialkowski, Alina, Ko, Ryan and Wiles, Janet (2022). Necessary but not sufficient: assurance mechanisms for enhancing trust in AI-enabled job screening. 82nd Annual Meeting of the Academy of Management, Seattle, WA United States, 5-9 August 2022. Briarcliff Manor, NY United States: Academy of Management. doi: 10.5465/ambpp.2022.10638abstract
Lockey, Steven, Gillespie, Nicole, Holm, Daniel and Someh, Ida Asadi (2021). A review of trust in artificial intelligence: challenges, vulnerabilities and future directions. Hawaii International Conference on System Sciences , Honolulu, HI, United States, 4-8 January 2021. Honolulu, HI, United States: Hawaii International Conference on System Sciences. doi: 10.24251/hicss.2021.664
Research Reports
Gillespie, Nicole, Lockey, Steve, Curtis, Caitlin and Pool, Javad (2023). Trust in AI: Country insights on shifting public perceptions of AI: Country findings. Brisbane, Australia; New York, United States: The University of Queensland; KPMG Australia.
Gillespie, Nicole, Lockey, Steve, Curtis, Caitlin and Pool, Javad (2023). Trust in AI: 2023 Global study on the shifting public perceptions of AI: Global Executive Summary. New York, NY, United States; Brisbane, Australia: KPMG International; The University of Queensland.
Gillespie, Nicole, Lockey, Steven, Curtis, Caitlin, Pool, Javad and Ali Akbari (2023). Trust in Artificial Intelligence: A global study. Brisbane, Australia; New York, United States: The University of Queensland; KPMG Australia. doi: 10.14264/00d3c94
Gillespie, Nicole, Lockey, Steve and Curtis, Caitlin (2021). Trust in artificial Intelligence: a five country study. Brisbane, Australia; New York, United States: The University of Queensland; KPMG. doi: 10.14264/e34bfa3
Curtis, Caitlin, Gillespie, Nicole and Lockey, Steve (2020). Submission to the Review of the Privacy Act 1988 (Cth). Australia: The University of Queensland & Australian Government: Attorney-General's Department. doi: 10.14264/501b50f
Lockey, Steve, Gillespie, Nicole and Curtis, Caitlin (2020). Trust in Artificial Intelligence: Australian Insights . Australia: The University of Queensland and KPMG. doi: 10.14264/b32f129
Newspaper Articles
Curtis, Caitlin and Lockey, Steven (2023, 04 05). Regulation is key to responsible AI, but what might this look like? The Australian and New Zealand School of Government / National Regulators Community of Practice Newsletter
Gillespie, Nicole, Curtis, Caitlin, Pool, Javad and Lockey, Steven (2023, 02 23). A survey of over 17,000 people indicates only half of us are willing to trust AI at work The Conversation
Lockey, Steven (2022, 08 04). Recovering from failure: what can security services do to repair trust? CREST Security Review 20-21.
Curtis, Caitlin, Gillespie, Nicole and Lockey, Steven (2020, 10 29). Australians have low trust in artificial intelligence and want it to be better regulated The Conversation